After 40 years in the industry, one would hope we’ve learned a thing or two about graffiti removal from all types of surfaces.

We’ve also seen some horror stories.

Every year the retail industry in Australia spends millions of dollars to promote their carefully crafted brands to the public. They spend big to outdo their competition in shopping centres across the country, with eye-catching window displays and expensive, custom made signage.

So when the store manager arrives on Monday morning to see their store signage defaced with a throwaway tag, they’re often quick to try to remove it. Unfortunately, they might be doing more harm than good.

They might try removing it themselves, using an off the shelf graffiti cleaning solution purchased from Bunnings. However, in many cases, the misguided attempt to remove vandalism ends up damaging the signage more than the initial offense.
Not All Signs Are The Same

Signage suppliers use a variety of different materials to make eye-catching signage solutions, and each of these requires a different approach to successfully remove graffiti.

Let me give you an example.

This expensive sign has a plastic face with extruded lettering.

But what type of plastic does it have? It could be:

Acrylic
Also known as Plexiglass, acrylic is used as a substitute for glass in sign faces and window panes. While more expensive and less scratch-resistant than glass, acrylic is lighter and less prone to shattering, leading to it being widely used in the signage industry.

Polycarbonate
Sold under trade names including Makrolon and Lexan, polycarbonate windows are up to 250 times stronger than glass and 30 times stronger than acrylic. Its greater strength justifies the higher cost, but
it’s just another target for a vandal.

PVC
Sign frames and window frames made of polyvinyl chloride (PVC) plastic resist weathering, insulate well against heat, and are sound and are termite-proof. Since PVC has its color built into the material, it also
needs no painting during the signage construction. Unfortunately, it also means you can’t just paint over vandalism.

While each material has its strengths and weaknesses, they are all the same to the graffiti vandal, who might be using spray paint, a felt tip marker or some other implement designed to inflict permanent damage. The vandals choice of paint, pigment or ink also must be taken into consideration when attempting to remove graffiti.

Put the wrong cleaning chemical on any of these plastics and the plastic could turn cloudy and become permanently damaged. In this case, the signage will require replacing. An expensive mistake, but one we see all the time.
The Highest Level Of Training In The Industry

The Graffiti Eaters place a massive emphasis on regular training and updating our technicians with the latest information and tools in the industry. We can proudly say that we believe we have the highest level of graffiti removal training in the country!

Our technicians correctly identify the signage substrate they are working on, so they do not do further damage.

Additionally, many graffiti removal companies carry two or three chemicals with which they remove graffiti – no matter the material. The Graffiti Eaters carry over 30 specialty formulations, and in many instances, our team mix the solution onsite to get the correct concentration for successful graffiti
cleaning, ensuring the best possible result.

Have you got commercial or retail signage that has been vandalised? Before you replace it, let our team assess it! We may be able to repair your signage where others can’t! Contact us now.