Anti-social behaviour is an issue plaguing shopping centres across Australia. The ramifications for shop owners and shopping centre management include loss of revenue from shoppers who become deterred from visiting the centre, loss of rental income when shop owners relocate outside of the shopping centre, shoplifting, and various forms of property damage, particularly graffiti. Popular shopping centres take preventative measures to ensure anti-social behavior is kept to a minimum and does not affect the profitability of the shop owners or the facility itself.

The first step for reducing anti-social behaviour is to eliminate hidden areas where youths can congregate. Alleyways and loading docks are often targeted by youths who wish to take drugs, perform graffiti or other forms of vandalism or shoplift. These areas must be well light, patrolled and separated by tall fences and locked gates. Avoid placing large items nearby such as rubbish skips which can be used to climb over barriers.

By eliminating non-visible areas, youths will be either deterred from congregating at the facility or will gather in the visible areas such as food courts, where they can be monitored and evicted if necessary by security. Security however, still requires assistance from shop owners and employees to immediately report any behaviour that poses a risk to property or shopper comfort.

All shopping centres have to deal with graffiti vandalism at some point. It’s those that are slow to react that end up with ongoing graffiti and property damage issues. Graffiti vandals seek the gratification of having tags seen by many people and seek properties that already have graffiti, as they know it won’t be removed any time soon. Prevent this by removing graffiti within 48 hours of its occurrence.

Timely graffiti removal can be made more feasible with an anti-graffiti protective coating. These are implemented in high-risk areas on surfaces such as concrete, render, brick, glass, paving, timber and signage.

Graffiti can also be prevented with smart design features. Instead of having large walls and fences with a single colour and a smooth consistent surface, paint an artistic mural, add signage or create a surface that doesn’t allow graffiti to be easily applied or seen. For example, consider implementing one or more of the following deterrents:

Paint an artistic mural
Use rough, uneven, multi-coloured brickwork
Plant dense, non-deciduous trees, bushes, or creepers
Construct permeable or semi-permeable fencing

Graffiti removal isn’t the only form of maintenance for shopping centre management to prioritise. Graffiti vandalism, shoplifting and other forms of anti-social behaviour occur more frequently in facilities which are visibly in a state of untidiness and disrepair. Blemished walls and outdated décor create the perception that the facility is unmaintained and not under watch, while a clean and modern facility is perceived to be maintained, patrolled and busy enough for anti-social activities to be noticed.

The Graffiti Eaters help shopping centres throughout Australia to quickly and professionally remove graffiti, reduce anti-social behaviour and maintain a pleasant environment for customers. Shopping Centre Maintenance Agreements provide one point-of-contact for graffiti removal, as well as other key services such as:

Anti-graffiti coatings
Anti-slip coatings
Façade and awning cleaning
Paint spill removal
Oil and tyre mark removal
High pressure cleaning
Bill poster removal
Chewing gum removal

A shopping centre maintenance agreement will allow a busy facility manager to pass on the risk of graffiti vandalism to somebody else and know exactly the size of their graffiti and stain removal budget for the following 12 months. Speak with a graffiti removal expert today!