Local and state government departments face a constant battle to maintain an extensive network of properties and keep them free from graffiti vandalism. Local government in particular, faces scrutiny from residents, business owners and the media to remove graffiti as soon as it appears and reduce the harm that graffiti causes to the community.

Studies have shown that troubled youths often start with graffiti vandalism which then leads onto other forms of criminal activity such as shoplifting. This is of concern for business owners, parents and police.

Local government are also under pressure to provide graffiti prevention programs, for example involve engaging youth in public wall art and educational programs run in conjunction with schools.

One of the challenges that local governments face is reacting to graffiti vandalism in a responsive manner. Employees are often assigned to projects weeks, sometimes months ahead of time. By the time the council is able to act upon the graffiti, numerous other tags have been added, turning a small job into an expansive one. Councils who have been in this situation have stated that they were simply ‘trying to catch up’ and were unable to control the graffiti issues in their community.

Graffiti removal requires specialist knowledge that can’t be expected of local government employees operating in their own specialisations. Accordingly councils need to utilise an expert to ensure successful and harmless removal of graffiti from surfaces such as brick, concrete, render and timber, which can be easily damaged if using abrasive graffiti removal measures.

We recommend that local and state government departments engage specialist graffiti removal professionals under a guaranteed service level agreement. This ensures there is an urgent response to any graffiti vandalism, and that the graffiti removal is handled with care and in a safe manner.

For example, SA Ambulance Service utilizes the services of The Graffiti Eaters to keep their sites free from graffiti. Ambulance and Fire stations serve an important role in keeping our communities safe, but unfortunately these can become targeted by graffiti vandals as these are often unmanned. By removing graffiti as soon as it appears, The Graffiti Eaters have been able to deter vandals from performing further incidents of vandalism.

Albury City Council now works closely with Craig Cavanagh of The Graffiti Eaters Camden under a service level agreement, as part of their four-pronged graffiti prevention strategy. Albury mayor Kevin Mack has found that previous efforts were unsuccessful, with ratepayers being burdened with tens of thousands of dollars each year in a never ending battle on graffiti (read more here).

The City of Casey, in Melbourne’s south-east, has achieved success in controlling graffiti in their community through the creation of a hotline (1800 VANDAL) for residents and business owners to report graffiti immediately. In 2015/2016 the hotline received almost 3,000 reports of graffiti, resulting in 28,905 square metres of graffiti being removed (find out more). This achievement was made possible through an agreement with Greaham Saville of The Graffiti Eaters Cranbourne. Greaham’s commitment to removing graffiti within 24 hours of it being reported has enabled the community to see impressive results from this collaboration.

The Graffiti Eaters engage in service agreements with Local and State Government departments, as well as commercial properties, throughout Melbourne, Geelong, Sydney, Newcastle, Wollongong, Brisbane, Gold Coast, Sunshine Coast and Adelaide. Find out more about the services we provide for Local and State Government or contact us to discuss your graffiti removal requirements.